Bluffton power comes from Palmetto Electric Cooperative or Dominion Energy. Report outages: Palmetto Electric 1-866-445-5551; Dominion 1-888-333-4465.

Last checked Oct. 12, 2026. Facts come from Palmetto Electric Cooperative, Dominion Energy South Carolina and the Town of Bluffton’s utilities directory.

Bluffton gets its electricity from one of two utilities, depending on where you live: Palmetto Electric Cooperative or Dominion Energy South Carolina. The town does not run the power system. Check your power bill to see which one serves you, then use that utility’s number and map below.

Who to call

  • Palmetto Electric outage: PowerTouch, 1-866-445-5551, 24 hours
  • Dominion Energy outage or downed line: 1-888-333-4465
  • Dominion Energy natural gas leak: 1-800-815-0083, from a safe place
  • A downed line or fire: 911 first. Treat every downed line as live.

Palmetto Electric Cooperative

  • Report an outage: call PowerTouch at 1-866-445-5551, log in to MyEnergy Online or use the MyEnergy mobile app. All three are available 24 hours a day.
  • Outage map: outage.palmetto.coop, and the statewide Electric Cooperatives of South Carolina outage map.
  • Call from the phone number on your account. PowerTouch is tied to the co-op’s mapping system, so a call from the number at the service address pinpoints the location, Palmetto Electric says.
  • Leave details. Say whether your neighbors are out too, whether only part of the house is dark, and whether you saw a line down or heard a loud noise before the power went out.
  • Check the breaker first. The co-op asks members to check their main breaker before reporting.
  • PalmettoLink internet outages are reported separately at 803-398-1170.

Dominion Energy South Carolina

Downed power lines

Both utilities say the same thing: never approach a downed line. Palmetto Electric says to call 911 right away if you see one and to treat it as live and dangerous, even if you think it is a cable or telephone line. Dominion asks people to stay at least 30 feet away.

During a hurricane

Beaufort County has no hurricane shelters. Plan ahead with our hurricane prep guide, and save the Beaufort County Hurricane Hotline, 1-833-254-6400.

Water and sewer

Water and sewer in Bluffton come from the Beaufort-Jasper Water and Sewer Authority, which has 24-hour emergency dispatch at 843-987-9200 and posts known water outages.

Starting service

New residents start electric service with their utility: Palmetto Electric through its start/stop service page, Dominion Energy through its South Carolina website. See our moving to Bluffton guide for the full list.

What this means for you

  • Find out now whether you are a Palmetto Electric or Dominion Energy customer.
  • Save the outage number in your phone, and keep the account phone number current.
  • Report your outage even if the neighbors have; the utility may not know yours is out.
  • Stay away from downed lines and call 911.

Related: who to call at Town Hall and road construction and closures.

Frequently asked questions

Who provides electricity in Bluffton, SC?

Two utilities: Palmetto Electric Cooperative and Dominion Energy South Carolina, both listed by the Town of Bluffton. Your bill shows which one serves your address.

How do I report a Palmetto Electric power outage?

Call PowerTouch at 1-866-445-5551 from the phone number on your account, or report it through MyEnergy Online or the MyEnergy mobile app. All three work 24 hours a day.

How do I report a Dominion Energy outage in South Carolina?

Report it online at Dominion Energy South Carolina’s outage page or call 1-888-333-4465, the number Dominion gives for downed power lines. Check the outage map for restoration times.

Is there a power outage map for Bluffton?

Yes. Palmetto Electric customers use outage.palmetto.coop, and Dominion Energy customers use outagemap.dominionenergysc.com. The Electric Cooperatives of South Carolina also publish a statewide co-op outage map.